Rhapsody Talent Privacy Policy

At Rhapsody Talent, your privacy is paramount. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our online platform, which showcases our HR services tailored for the music industry. We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

We collect various types of information in connection with the services we provide, which include employee relations, talent acquisition, performance management, training and development, and HR consulting for the music industry.

• Personal Information You Provide: This includes information you voluntarily provide when you express an interest in our services, contact us, or register for updates. This may include your name, email address, phone number, organization name, and any other details you choose to share in your communications with us.
• Information Collected Automatically: When you visit our online platform, we may automatically collect certain information about your device and browsing actions. This may include your IP address, browser type, operating system, referring URLs, and how you interact with our site. This data helps us understand how our site is used and how to improve it.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to provide and improve our services and to communicate with you.

• To respond to your inquiries and provide you with information about our HR services.
• To administer, operate, and troubleshoot our online platform.
• To analyze usage trends and preferences to enhance user experience and service offerings.
• To comply with legal obligations and protect our legal rights.
• For marketing and promotional purposes, where you have provided consent, to inform you about new services or relevant updates.

3. Legal Basis for Processing Personal Data

Under GDPR, we rely on several legal bases to process your personal data:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to newsletters).
• Contract: Where processing is necessary for the performance of a contract or to take steps at your request before entering into a contract (e.g., when you enquire about our HR consulting services).
• Legal Obligation: Where processing is necessary for us to comply with the law (e.g., tax or accounting regulations).
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights do not override those interests (e.g., improving our services, preventing fraud, direct marketing unless consent is required).

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors and service providers who perform services on our behalf, such as website hosting, analytics, and CRM services. These parties are contractually obligated to protect your data and only use it for the purposes for which it was disclosed.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details below.

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is ever completely secure or error-free.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Rhapsody Talent
• 13 Crossan Road, UK, BT34 2HY, United Kingdom